SHOPPING AT SIERRA BLU
On Sierrablufashion.com you can complete your purchase either as a GUEST or a REGISTERED customer. Registering is very easy. We will only ask you for the information we need to speed up the purchase process. Your order information will always be available to you through the link your account if you are a registered client or through the link we send you in your confirmation email if you are a guest customer.
We offer a 90 day no questions asked return policy - If you're unhappy with anything you have bought from us, just let us know and you can return it for an exchange, store credit or refund. If you're in the U.K we'll even provide you with a pre-paid return postage. There is no risk when you shop at Sierra Blu. SPECIAL CONDITIONS Due to their special features, some of our items have to fulfil certain criteria to be returned: Swimwear: must include the hygiene sticker. Underwear: underwear items may not be exchanged or returned Accessories: must be returned in their full original packaging.
In your basket you can see the contents of your selections, here you'll be able to change or delete the number of items in your order. Please remember that sierrablufashion.com does not guarantee that items you save in your basket will remain in stock. Therefore, if one of them sells out, you will be able to see that information in that section.
You can save your favourite items in your WISHLIST and always have them to hand. It works very easily: each time you click on the WISHLIST symbol you add that item to your list. You can delete items from the list whenever you want, using the edit button. To complete your purchase, click on the product and follow the usual steps. To ensure that your WISHLIST works properly, its maximum capacity is 100 items. Please remember that you can only enjoy use of our WISHLIST if you are a registered customer, and WISHLIST does not guarantee there will be stock.
On Sierrablufashion.com you can find new products every week. If an the item sells out quickly, we tend to keep the item listed and will restock as soon as possible.
Through the PRESALE option you can ensure availability of products with a limited number of items. As this is an advance purchase, payment is made at the time of purchase. Please note that these items have special shipping periods. If your order includes both presale items and others which are not, only those presale ones will have a different delivery period to the usual one. Bear in mind that the returns period for purchases containing presale items is 30 days from the shipping date of the last part of your order.
Our sizes run from S to 3XL. Please ensure you've checked the size guide before ordering.
The shipping options may vary depending on the delivery address, time of purchase and item availability. At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order. Delivery options: Home delivery: 3.95 GBP ( FREE Orders over 50 GBP) We aim for next dispatch on orders placed between Monday and Friday before 19:00. If this is not possible, we will show you the estimated time of delivery at the time of purchase. Bear in mind that deliveries are only made on working days.
You will receive email updates on the status of your order. You can also access this information in the section "My Account". If you are not registered, click on 'track order' in menu.